Terms & Conditions

1. Introduction

The website www.mosaicflowers.com ("Website") is operated by Mosaic Flowers, a floral design studio based in Barcelona. Mosaic Flowers is registered with the Spanish Chamber of Commerce by Margaux Bastid, under NIF number ESY7230748E.

The Website is hosted by Squarespace Ireland Ltd., Le Pole House, Ship Street Great, Dublin 8, Ireland.

Through the Website, Mosaic Flowers presents and sells floral art, event floristry services and luxury bouquets ("Products" and "Services").

For any questions, our team can be reached at: hello@mosaicflowers.com.

2. Object of the Terms and Conditions

These Terms and Conditions ("T&C") apply without restriction to the entire content of the Website and to any order or contract concluded between Mosaic Flowers and the client (referred to as the "Client").

By browsing the Website and/or placing an order, the Client expressly agrees to these T&C.

Mosaic Flowers reserves the right to update the T&C at any time. The applicable version will be the one published on the Website at the time of the Client’s order.

The Client confirms having the legal capacity to contract with Mosaic Flowers.

3. Use of the Website

All intellectual property rights relating to the Mosaic Flowers brand, floral designs, logos, images, text, and other Website content (hereinafter the "Content") are the exclusive property of Mosaic Flowers.

The Client may not reproduce, copy, or use the Content for any purpose without prior written authorization. Unauthorized use may result in civil and/or criminal liability.

Mosaic Flowers is not responsible for technical issues related to the Client’s IT environment, equipment configuration, Internet connection, or third-party services. Access to the Website may be suspended for maintenance, updates, or technical reasons without engaging Mosaic’s liability.

The Website may contain links to third-party websites, over which Mosaic has no control. Mosaic Flowers cannot be held responsible for their content, information, products, or services.

4. Presentation of Products and Services

Mosaic offers:

  • Luxury floral arrangements and bespoke bouquets

  • Floral art and event floristry services in Barcelona and beyond

  • Workshops and courses in floral design and creative retreats

  • Hire of equipment and decoration (vases, candleholders, furniture, etc.)

  • Other consumable or decorative items such as candles and plants

5. Payment

When contacting Mosaic Flowers, the Client will receive:

  1. A proposal including creative options, ideas, and budget

  2. A contract detailing the agreement and payment terms

Payments must be made according to the contract terms.

6. Responsibility

Mosaic Flowers cannot be held liable for failure to perform due to:

  • Stock shortages or unavailability of products

  • Force majeure (natural disasters, strikes, lockouts, fires, floods, terrorist attacks)

  • Disruptions in transport, postal services, or communication networks

7. Personal Data and Privacy Policy

Mosaic Flowers collects and processes Clients’ personal data for:

  • Processing and delivering orders

  • Managing Client accounts

  • Analyzing and improving services

  • Sending newsletters, promotions, or commercial information (only if the Client has opted in)

Data is intended solely for Mosaic Flowers but may be shared with service providers (e.g., payment platforms) strictly for order processing.

Clients have the right to access, rectify, delete, or restrict the use of their personal data, as well as the right to portability and to object to processing.

Requests should be sent by email to: hello@mosaicflowers.com. Clients may also contact the competent data protection authority in Spain at any time.

8. Applicable Law

These Terms and Conditions are governed by Spanish law, including for international Clients. Any dispute will be submitted to the competent courts of Barcelona.